The CLS program is built around our Person-Centered, Habilitative Model. This approach helps individuals increase their personal self-determination and independent living skills based on their own unique preferences, values, and needs. These needs are assessed by a case manager with the Developmental Disabilities Administration through a process called Individual Support Plan Assessment, or ISP, after the individual has been approved for Core Waiver Services. CLS uses the ISP as a guide for how to support the individual and identify the areas where supports are needed to achieve a maximum level of independence in their daily life.


We work towards increasing independence by focusing on a few key areas:


ISP Goals

A minimum of three habilitative goals are written by the CLS Supervisor in collaboration with the individual and/or guardian and support team, whose purpose is to encourage individuals to work towards achieving attainable milestones in order to achieve a bigger picture goal. For example, if an individual states they would like to secure employment, but all current attempts to get a job have not been successful, the supervisor would work with the individual and the support team to identify the barriers to success. Perhaps a barrier is improper hygiene: therefore a goal would be to support the individual in independently developing and maintaining a heathy routine for maintaining their hygiene so that future attempts at gaining employment may be successful.


Activities of Daily Living (ADLs)

ADLs are day to day routine activities such as showering, combing hair, brushing teeth, etc., that are crucial to healthy living and integration. Our DSPs are trained to only provide the level of assistance necessary to complete the task while encouraging the individual to complete the tasks as independently as they are able.



A key to successful independent development is community integration to achieve greater confidence, build relationships, and feel acceptance–all basic human needs. The CLS program places a strong emphasis on integration. We encourage individuals to try new venues, get involved in recreational activities through Spokane Parks and Recreation, volunteer for local organizations, gain employment, and take vacations.



Our holistic wrap-around approach endeavors to truly meet the needs of the individual on every level. In addition to using the ISP as a tool, we implement and use several others, such as:


Individual Instructional Support Plans (IISPs)

IISPs are plans that provide specific instructional guidelines for DSPs. Conducted bi-annually, these plans ensure a consistent approach in delivery and reference all aspects of an individual’s life to truly individualize the level of care and support they receive in completing everyday tasks.


Positive Behavior Support Plans (PBSPs)

PBSPs are annual plans that provide a framework for responding to challenging behaviors unique to the individual. These plans ensure that all DSP’s are providing a consistent level of support.


Individual Financial Plans (IFPs)

IFPs are created annually and take into account the individual’s income and detail a monthly budget that requires approval from the individual and/or guardian.



QuickMAR medication administration software helps ensure accuracy and timeliness in dispensing medications to the individual.



Therap paperless documentation software tracks individual progress, ensures accuracy of work, and increases the accountability and transparency of our organization for our participants and stakeholders.