One Year Celebration of the Airey Dining Facility

In 2018 Skils’kin began food services operations at the Airey Dining Center. The restaurant is open seven days a week, including holidays. The daily service has regularly rotating seasonal items like sandwiches, Italian, grill food, soups, and a variety of options to meet any dietary needs. The Skils’kin team has played a critical support role in making the facility clean and functional for the Servicemen and women of Grand Forks in the past year.
 
Skils’kin’s involvement with the AbilityOne program is a critical part of our success and allows us to bring our mission to life across the country, creating over one hundred jobs in dining facilities alone. The addition of the Airey Dining Center was an exciting opportunity to develop a new team and build success through Skils’kin’s values.
 
Looking back on the past year, the beginning stages had a rocky start compared to how the team operates now. From August to November, the team was undergoing even more transitions as a new project manager was being hired. In order to ease the workload members of Skils’kin’s Leadership team stepped in to support and develop the operation. By November Christine Johnson was selected as the new project manager and operations really began to take shape.
 
Christine Johnson came together with a team of 20 to take up the supporting role at the Airey Dining Center, managing dishwashing, facility cleanliness and cashiering. From the beginning, it wasn’t a perfectly clear path, but through connecting and understanding each other’s strengths Christine and her team began to understand what the facility needed and how they were best suited to meet those needs. Through the winter the team was well underway. By taking note of the tools and equipment they needed the team was able to do their best work through the support they received from Skils’kin Leadership, the Military, Aramark Staff, and the Grand Forks Community.
 
Soon it was no longer an issue of understanding the workload, the focus was continually developing a strong team that was ready to grow with the operations. Throughout the year Christine had regular turnover that encouraged her to promote from within, honoring those who wanted to take on more responsibility and see the facility succeed. From the original team of 20, 5 are still working at Airey today. The crew began to focus on the culture they were creating and were mindful of each other through communication and accommodations. This core continues to influence new hires and welcomes them to the team. Another big key to their hiring success, outside of maintaining a great culture, was partnering with the Chamber of Commerce and WorkSource, the local VocRehab center. They have been big supporters of Skils’kin’s mission and help connect many great employees to our company.
 
Now looking back a full year later, Airey Dining Center is stronger than ever. The teams from each shift came together to celebrate and reflect on the year. Lots of good food was served and relationships were strengthened between crews. As excited as we are about our successes in the past, we are equally excited about the opportunities in the future. Growth and opportunities for promotions are rich and programs supporting employees’ needs are on the horizon. After a year like this, the crews at the Grand Forks Air Force Base are chasing down every opportunity to make their community better.

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