Why We Work: Lark Mack

Skils’kin has added another esteemed employee to our Why We Work campaign. Lark Mack is one of the front desk admins at the Boone Headquarters in Spokane, Washington. She has been with Skils’kin for about 5 and a half years. During that time her life has gone through some momentous changes which are notably positive: procuring a driver’s license, getting married, and excelling in her photography are just a few examples.
Lark has been on the up-and-up since starting at Skils’kin. She is a valued team member and a wonderful person. Her can-do, positive attitude allows her to excel in her position. When she has an idea or method or is asked about a project; she is known to provide valuable input. In the last few years, Lark has applied her best self in her efforts at Skils’kin.
All these qualities mentioned and all she says in the video holds important work lessons. They are all reasons why she is an exemplary candidate to represent Skils’kin. Then she does so with a warm greeting to all who enter our doors.
Another notable fact about this video is a production change. Usually, Marketing Manager Zack Rosse is our Videographer, but this time HR Manager Ian Graves generated questions, conducted the interview and filmed Lark’s responses. Zack compiled and edited the footage and finalized the video. Watch and find out why Lark works.
Thank you, Lark, for sharing your views and all your contributions to Skils’kin. Additionally, thank you, Ian, for helping to bring this project to fruition and all you add to Skils’kin. And thank you, Zack, for polishing the footage. Teamwork is alive and well at Skils’kin.

If you would like to contribute to the “Why We Work” campaign, submit your story to: WhyWeWork@skils-kin.org

garden vegetables

Setting the Foundation

Transitions in Spokane is a non-profit that works to end poverty and homelessness for women and children in Spokane. Transitions operate six different programs that provide services and support for their members. The New Leaf Bakery and Café is one of their programs that provides job training through hands-on training in a commercial kitchen. Recently, the New Leaf program had been given a grant for a community garden. A community garden project is exactly what New Leaf wants to support in their community, but there are large landscaping and labor requirements associated with a garden to get it up and running.
Ian Graves, a Skils’kin HR Business Partner, volunteers his time and experience on the Transitions HR Advisory Board and heard about the community garden grant as it came in. Quickly, Ian connected New Leaf with Jon Booze, Skils’kin’s Grounds Project Manager at Fairchild Air Force Base. Once Jon heard from New Leaf he was able to get a scope of the project and volunteered his time to help. Jon helped get the garden started by relocating and distributing soil throughout the community garden, building a level foundation for the garden. Jon was happy to help and let New Leaf know he was an open resource to the ongoing projects surround the project.
Connections build a stronger community, and Skils’kin has a knack for getting involved and going above and beyond.

Christine Johnson Photo

Accommodations in the Community

Connections in the community always lead to bigger and better results for Skils’kin’s mission. With multiple satellite operations across the country, it is an important responsibility of our Project Managers to foster relationships locally. These relations build stronger communities for adults with disabilities and create opportunities for work. In Grand Forks, North Dakota Christine Johnson, Food Service Project Manager, has created a network with her local Vocational Rehabilitation groups. The Grand Forks Air Force Base (GFAFB) has been able to hire on a strong workforce of folks with disabilities with the help of their community resources.
Last month the local Society for Human Resource Management (SHRM) group and Workforce Center hosted a conference titled “The ADA, Your Workplace & Reasonable Accommodations”. Lori Rodgers, from the VocRehab, quickly identified Christine and Skils’kin as leaders in this area and connected Christine to the conference to speak on her expertise. At the conference, there were 80 HR professionals from local areas seeking an explanation and guidance of what accommodations are. Once Lori finished her portion of the conference she introduced Christine by saying, “Christine is by far the most accommodating employer I have ever worked with. She figures out ways to make accommodations, and the majority of them are free.”
Christine went on to explain what Skils’kin is and how the majority of her operation is staffed by people with disabilities. This is a unique staffing situation compared to the companies she was speaking to, but the real message Christine gave was, it’s not as hard as you think. Rather than accommodations being an obstacle to overcome Christine shared how employing people with disabilities brings greater rewards on a daily basis. As she gained experience in providing accommodations, it became second nature for her.
When Christine’s employees start working in the dining hall and request accommodation, she is able to use her creativity to find solutions for unique situations. Most accommodation requests are easy to accomplish and make for a better work environment for everyone. Her workforce is more diverse and she has the ability to cross-train more people through their accommodations. “I go above and beyond to make sure I can retain my employees. It’s my personal mission to help identify an employee’s strengths and contributions and build on those.”
Christine’s identity in the community is shared with Skils’kin, and she stands for enriching lives. Her personal commitment to our mission has developed a strong workforce and culture in Grand Forks. Through sharing our mission, hopefully, Christine is shaping the disability culture there too. Her final remarks at the conference inspire the true rewards of employing people with disabilities, “I believe everyone deserves the opportunity to work and we do our best to make sure that it is possible by providing a few accommodations. In return, we get to see people grow, learn new skills, do amazing work with wonderful attitudes and the joy that a sense of accomplishment brings through the accommodations that we have developed and have brought to the workforce.”

Skyler Oberst: The Journey of Work

I’m not here to tell you that once you make it to a certain point all things are wonderful. This is not that generic testimonial where I proudly say that “I’ve now arrived at being successful and you can be too!” In fact, I’m here to tell you something different…
I’d like you to consider what it means to be successful. It’s funny how when people reflect on the skills that brought them success, they tend to skip over the difficult and unpleasant realization that it’s hard work and can leave you scarred. Everyone will mention their first job of mowing lawns or working in a fast food restaurant but no one talks about how painful sunburns can be or how the hot grease from a fry machine can leave a pretty gnarly scar you if you’re not careful (believe me– it hurts!). Seldom do people want to hear these things because they’re more interested in the destination, thinking that they can make it there someday if they just had the right road map.
For me being successful is not a destination, but describes a way of moving through the world and interacting with people. That’s why work is so important. It’s a way of seeing every opportunity as a chance to grow into a better person. Successful people are the ones that are willing to put in the work to do the difficult and unpleasant things. Successful people do these things willingly because the work needs to be done and they see that discipline and fortitude are skills speak not only to their work but to their integrity. This type of tough work prepares you for life and when things don’t go the way they should. It’s good practice. Washing dishes or mopping floors have been some of the most rewarding experiences where I learned about the value of feeling like you accomplished something and the satisfaction of earning your keep. These lessons I learned I still apply whether in the boardroom or at home.
You can see this in the way strong leaders treat others, in the way they conduct themselves. And if you ask them… They may have some great lessons about the scars they picked up along the way. So why do I work? I work for the opportunity to enjoy the journey, learn the difficult lessons and savor each and every experience.

Share Why You Work

Why We Work? Skils’kin at Malmstrom AFB, Montana

An exciting addition to the Why We Work Campaign. The Malmstrom Air Force Base Dining Facility worked together to answer the question, Why do you work.

Malmstrom-why we work2

The answers provided by the Malmstrom Dining Facility are written below.
“Love my job.” – Sarah
“I love my job and making money. I get to make new friends and have fun.” – Devin
“I love helping people, making new friends, and making money at a job I love.” – Zach
“I like money.” – Gary
“I need to get out of the house, for my mental and social health.” – Nick
“Helping my mom and my whole family out.” – Michael
“Get out of the house; make new friends.” – Jeremie
“I like working for Skils’kin.” – Kori
“It gives me joy to work with great people.” – James
“To take care of my kids and I enjoy the people I work with.” – Kristina
“To work with excellent co-workers and to be busy.” – Miss K
“Because I like to work!” – Vicky
“To get out of the house and now take care of my car needs + my needs.” – Jacob
“This is joy. I work because I can and I love working and I enjoy my job at Skils’kin and at the National Guard.” – Joy
“Enjoy working with people, and wanted to do all in my power so they get the best service while visiting our facility.” – Liliana


Impressive Potential

Vaughan has a long history of employment success with Skils’kin. He was an integral member of Skils’kin’s Commercial Services team, and after working with the department for several years, Vaughan decided to look for his next employment opportunity. He interviewed for many jobs but initially faced difficulty finding a good fit.
Last spring, Vaughan’s Employment Advisor, Sarah Ann Trenn, invited Vaughn to Rotary Club 21’s Partners for Work Interview event. At the event, Vaughan met keynote speaker Holly Bahme-Lytle, the Founder and Executive Director of the Isaac Foundation. Holly was impressed with Vaughan’s energy and enthusiasm, so she offered him an internship to work at her nonprofit on the spot.
For the past several months, Vaughan has worked for the Isaac Foundation as an intern. His tasks include data entry, filing, and general office administrative work. He also does project work, such as creating centerpieces for fundraising events. Through his work, Vaughan continued to impress – so much so that Holly offered Vaughan a full-time position at the Isaac Foundation, which Vaughan has accepted.
Now, Vaughan is building his résumé and connecting with a nonprofit that is making a huge difference in our community and in his life.
Congratulations, Vaughan, on your successful employment.

Professional headshot of Cameron Finn, a participant in Skils'kin's Employment Services program

Guidance to Employment

Cameron Finn, a participant in Skils’kin’s Employment Services program, recently gained employment as a warehouse worker at Caterpillar Inc., highlighting the power of perseverance and meaningful support.
Cameron originally applied for a Commercial Services position with Skils’kin. However, Skils’kin Employment Advisor Sarah Ann Trenn met with Cameron and recognized his talent and thought that she could place him in a growth opportunity. Sarah took Cameron to a Caterpillar hiring fair.
During a tour of the Caterpillar facility, Cameron took the initiative to create his own working interview and display his skills. He began completing some of the functions of the job by rearranging products by bar codes, which left a strong impression on the Caterpillar representatives. Soon after, Cameron received a job offer, which he accepted.
Before coming to Skils’kin, Cameron had been looking for work for an extended period of time without finding any opportunities to interview. This interview with Caterpillar, however, was Cameron’s first interview with Skils’kin at his side.
“I didn’t find opportunities with other agencies,” Cameron explained, “but my first interview with Skils’kin was a great fit. Thank you, Sarah, for finding the right job for me.”
The individuals Skils’kin represents meet and exceed the demands of the workplace, but they do not always get the opportunity to show their expertise. Skils’kin, however, creates these opportunities. Sarah connected Cameron to a workplace where she knew Cameron could thrive, and Cameron did the rest by demonstrating initiative, professionalism, and proficiency.
Sometimes, all we need is extra guidance and support on our path to success. In such times, Skils’kin is there to provide supports when they are needed most.
Congratulations to Cameron and Sarah for their collaboration and resulting success.

Skils’kin Staffing Manager takes Next Step in Sales Career

Skils’kin prides itself on its ability to develop relationships in the community and present great talent. This May, Skils’kin Staffing Manager Cory Mack, a high-performing DVR specialist for Skils’kin, accepted a new position with Exact Sciences as a medical professional representative. In his new role, Cory will meet with doctors across the northwestern United States to sell colon cancer screening kits. This new role is a position that Cory’s experiences at Skils’kin prepared him well for.
At Skils’kin, Cory worked with many participants and secured many employment opportunities. In the process, Cory learned how to work with diverse groups of people. “I had to learn to deal with so many different personalities,” Cory explained. “I have a greater appreciation for people with barriers in their lives.”
Through his experiences at Skils’kin, Cory learned to appreciate the art of sales. “You have to uncover opportunities and find ways to fill those needs,” Cory stated. “You must be able to find that common ground, and build a relationship. Credibility will sustain the relationship with the business and the people we represent.”
Learning to work with diverse groups of people, as well as learning the art of sales, is what ultimately secured Cory’s new position at Exact Sciences. “You have to be patient and do the difficult work of sales to get everyone to achieve their goals by presenting multiple people, aligning multiple perspectives,” Cory explained.
“I am going to miss my co-workers and the people I’ve represented,” Cory added. “Skils’kin provided me with the tools and experience to take me to my new chapter. I will take the experience I gained and use it to move my career forward, and I was able to start at an advanced level of sales because of my Skils’kin experience.”
Through his experiences at Skils’kin, Cory was able to take the next step in his sales career, where he will continue to bring a solutions-driven approach to the art of sales.
Skils’kin is a great place to get sales training and experience. If you are interested in a career in sales, visit our career opportunities page.

Mark London receiving a 2017 NCSE Management Excellence Award

Skils’kin Vice President of Marketing Mark London Receives 2017 NCSE Management Excellence Award

On May 7th, 2018, Mark London, Skils’kin’s Vice President of Marketing, was honored with a 2017 NCSE Management Excellence Award at the SourceAmerica National Training and Achievement Conference in Indianapolis. The award recognizes individuals from AbilityOne-affiliated nonprofits who have demonstrated excellence in leadership by significantly enhancing employment opportunities for individuals with significant disabilities.
At Skils’kin, Mark demonstrates excellence in leadership by bringing a business-centered, solutions-driven professional approach to disability employment, and through his innovative practices, Mark substantially enhances employment opportunities by changing the conversation surrounding the employment of individuals with disabilities.
Mark has over 25 years of experience as a digital marketer, recruiter, consultant, and advertising manager, so he is adept at entering the workplace, figuring out needs, finding solutions, and inspiring change – it’s engrained in him. Mark speaks the language of business and brings a solutions-driven approach to disability employment by emphasizing the importance of getting the right talent in the right spot to help businesses reach their goals. Businesses are looking for business-driven, not charity-based, solutions to work needs, and Mark has the skillset to show businesses how people with disabilities are able to meet these needs.

“Businesses are looking for business-driven, not charity-based, solutions to work needs, and Mark has the skillset to show businesses how people with disabilities are able to meet these needs.”

Through his solutions-driven approach, Mark has substantially increased employment opportunities for individuals with disabilities. He works closely with Skils’kin’s Commercial Services and Employment Services departments to get a strong understanding of the talent pool at Skils’kin. Then while Mark is out in the community building partnerships and discovering work needs, he is able to recommend Commercial Services for work opportunities and set up working interviews for individuals served by Employment Services. By focusing on business needs, and how individuals with disabilities can meet these needs, Mark substantially increases employment opportunity. Since joining Skils’kin in 2014, Mark has tripled our Commercial Services clients, and numerous individuals have been able to secure community-based employment.
Advocacy efforts are another integral component of Mark’s work. Mark is a strong believer in the power of stories, and he collaborates with businesses and agencies to compose stories surrounding the employment of individuals with disabilities, and in doing so, helps break down prejudices and address fears businesses have about hiring people with disabilities. Mark has also created a video production service at Skils’kin where he directs the creation of videos that tell the stories surrounding the employment of individuals with disabilities. Additionally, the video production team now creates videos through contracts for local businesses and nonprofits, which helps build the department and create meaningful employment opportunities.
Mark is also the chair of Spokane Rotary Club #21’s Partners for Work committee, which specifically focuses on creating employment opportunities for individuals with disabilities. As chair of the committee, Mark helps organize quarterly interview events for individuals with disabilities by inviting local hiring managers with open positions to participate in the event and hire talent from multiple agencies – not just Skils’kin. Over 10 individuals in the past two years have earned employment as a result.
Additionally, Mark has pioneered an innovative new marketing internship at Skils’kin that invites talented, promising media designers to compete for a job opportunity where they can gain valuable skills that will help them launch their career. The internship challenges individuals to expand their graphic design and marketing skillset while helping the team build the Skils’kin brand.
The way Mark collaboratively promotes employment opportunities from a solutions-driven perspective is, put simply, the way forward for the employment of individuals with disabilities. Mark is the model leader for this important work, and for such reasons, he is well deserving of the 2017 NCSE Management Excellence Award.
Congratulations, Mark, for receiving this prestigious honor.

Megan Caldwell addressing the crowd at the Transitions conference

Megan Caldwell Shines at First Annual Transitions Conference

Last March, Spokane Community College hosted the first annual Transitions Conference. At this event, individuals with disabilities came to share their stories and experiences transitioning into the workforce. Megan Caldwell, a participant in Skils’kin’s Employment Services department, was one of the presenters.
Megan is a certified nursing assistant at Brighton Court Assisted Living Community. At the Transitions Conference, Megan shared with the audience how much she enjoys her job and how she not only works as a CNA, but also volunteers in the lab and gift shop at Deaconess Hospital.
When asked how she got to where she is today, Megan stated, “I overcame all of my obstacles and barriers, and, of course, I had help along the way.” Megan gave credit to her Skils’kin job coach Liz Mascarin: “Liz helped me get my job, and she also helps me make sure I get everything I need to do done.”
Undoubtedly, Megan has achieved great success in the workplace and is making integral contributions. Her advice to other individuals with disabilities is to “never give up on your dreams.” Megan and her fellow presenters shared their stories and, in doing so, made the first annual Transitions Conference a great success.